MGate 5217I-600-T
Support & RMA
for Same Day Dispatch
Global Reach
Wide Payment Options
Description
The MGate 5217I Series comprise 2-port BACnet gateways that can convert Modbus RTU/ACSII/TCP to BACnet/IP protocol. Depending on the size and the scale of the network, the gateways provide 600-point and 1200-point models. All models are rugged, DIN-rail mountable, operate in wide temperatures, and offer built-in 2kV isolation for serial signals.
Payment
Secure Purchasing
As an ISO9001-2015 certified, Trustwave certified and only utilizing Market-leading payment solutions we ensure our customer’s personal details are always protected. Through our e-commerce website we ensure we offer convenient online ordering. You can choose your desired payment currency at the product page:
USD
EUR
GBP
Tax
UK & EU
UK & EU Value Added Tax (VAT) is levied on the sale of goods or services by UK & EU businesses. VAT must only be paid if orders are delivered to the UK or Netherlands. Orders are delivered to non-VAT registered companies within the EU.
US
As part of Industrial IT’s commitment to our customers, any item that is subject to section 301 import tariffs has had the cost included within our website pricing, meaning there will be no additional costs to our US partners ordering online.
Rest of the World
Industrial IT cannot be held responsible for any duties and taxes relating to our customer's country. Paying these will be the responsibility of the customer.
Payment Options
Bank Transfer
You can request a Pro forma at the payment stage of the checkout process. Once requested the Pro Forma will be automatically emailed to you containing our full bank details. Once full payment is received your order will be processed.
Credit Card
We accept all major Mastercard and Visa cards via Braintree. Braintree is a leading payment provider processing over 1 billion transactions a quarter.
SSL guarantee.
PayPal
Either via your PayPal account or simply you can check out as a guest. This method accepts all the major card providers including American Express. We can also email you a PayPal invoice at your request.
Credit Account
Our customers can request Credit Accounts to help support their cashflow and projects. Credit Accounts can be applied for via your Sales Representative or contacting us. Credit Accounts are subject to Finance Department approval.
Shipping & Return Policy
Shipping & Returns Policy
Shipping Policy
We offer same day dispatch on all items in stock on orders placed before 15:00 GMT. Orders placed after this time will be dispatched the next working day.
For non-stock items, dispatch will take place immediately after receiving items to our distribution centres.
Our estimated delivery times are shown below. Please be aware that these times are estimates and IIoTzone are not liable for any delays that may occur due to custom delays, adverseweather, or global issues.
UK : Next Working Day (when ordered before 15:00 GMT)
UK - Highlands, Islands and Northern Ireland: 2-3 Working Days
EU: 1-4 Working Days
North America: 2-3 Working Days
Rest of the World: - 3-5 Working Days
You can find all details about our Shipping Policy, including prices, geographical restrictions and other information on our Shipping Page
Returns Policy
Our priority is to ensure you are 100% happy with any purchase from Industrial IT, in the rare occasion you need to return the item, you will find our policy details below.
The team at IIoTzone.com is here to support you in finding the correct solution for your project, we are also lucky to supply market-leading IIOT solutions that have a very low failure rate.
If you would like to return, exchange, or have received a faulty item you can utilize our local warehouse RMA’s and our expert customer service team for support.
Return & Exchange Policy for Non-Defective Return
- Must be within 14 days of invoice date.
- Shipping costs are the responsibility of the customer.
- All original boxes, packaging, documentation, and accessories must be returned in the same condition they were received.
- Restocking fees will apply, please see terms and conditions for more information.
All returns must have been purchased directly from Industrial IT Systems and must be authorized through our RMA process and policies.
| Series Name | MGate 5217 Series |
|---|---|
| No. of LAN Ports | 2 |
| Protocol | BACnet, Modbus TCP |
Easy Configuration Via Web Console and Excel Spreadsheet
The MGate 5217I Series comes with an intuitive UI design to make configuration easy. With that, you can easily access protocol conversion modes and finish the configuration in a few steps instead of installing an additional engineering utility in your computer. Besides, the MGate can generate Modbus commands by importing an Excel spreadsheet, which makes it easy to edit Modbus commands.
Modbus and BACnet/IP Protocol Traffic Monitor and Diagnostics
The MGate 5217I gateways support Modbus and BACnet/IP Protocol Traffic Monitor and Diagnostics for easy troubleshooting, especially during the installation stage. Communication issues could be caused by incorrect software parameters, such as the wrong slave ID and register address, or an incorrect command configuration. With Diagnostics, you can check the communication status and view values at a glance. With Modbus/ BACnet Protocol Traffic Monitor, you can check the captured data and easily identify the root cause
Security Features Based on IEC 62443
Using network devices that are IEC 62443-4-2 compliant and equipped with basic security capabilities is an effective precautionary measure to ward off cyberattacks. The MGate 5217I Series is capable of several basic security capabilities, including password cracking defense, sniffer and data breach prevention, whitelisting, and the account management.
